Data Deletion Request

Effective Date: June 16, 2026

This page explains how to request deletion of your Tympo account and the personal data associated with it, what we delete, and what we may be required to keep. It applies to the Tympo web app and the Tympo mobile apps for iOS and Android.

Tympo is a workplace tool. Your attendance, schedule, and payroll records are created on behalf of the business you work for, and that business controls them. Because of this, some requests are handled together with your employer (see below).

How to request deletion

Email support@tympo.me from any address, with your business code and your name (or employee code / owner email) so we can locate the right records. We will verify the request before acting on it.

Email a deletion request

What gets deleted

When we delete your data, we remove the personal information tied to your account, including:

  • Your name and account identifiers (employee code or owner email).
  • Your sign-in credentials (PIN or password) and session tokens.
  • Your device push-notification token.
  • Your clock-in and clock-out records, including the location and device details captured with each scan.
  • Your leave requests, overtime requests, and payslip records.

What we may retain

We may keep limited information where the law requires it or where we have a legitimate need, for example:

  • Payroll and tax records your employer is legally required to retain for a set period.
  • Records needed to resolve disputes, prevent fraud or abuse, or meet legal and security obligations.
  • Aggregated or anonymized data that can no longer be linked back to you.

We keep this information only as long as needed for those purposes, then delete it.

Employer-managed accounts

If you are an employee, your records belong to your employer's Tympo workspace. Your employer can remove you from their workspace directly, or you can email us and we will coordinate the deletion with the business. If you are a business owner, we will delete your workspace and its records on request.

Timeline

We acknowledge deletion requests within 7 days and complete them within 30 days, unless the law requires us to keep certain records longer (in which case we tell you what we are keeping and why).

Contact

Questions about this process or our handling of your data: support@tympo.me. See our Privacy Policy for how we collect and use information.

Data Deletion Request | Tympo